Ensure that the little checkbox for Enable this account is checked. If you're email is still not working after this, in Mail open the Mail menu > Preferences > Accounts and select your Gmail account. Select the account with the broken outgoing mail server, and then click the minus sign at the bottom.Ĭlick the Apple menu > System Preferences > Internet Accounts.Ĭlick Google, and sign into your Gmail based account again. #MAC EMAIL ACCOUNT OFFLINE HOW TO#If your SMTP server / Outgoing Mail Account constantly appears "Offline", here's how to fix it: Removing the account and setting it up again should take care of the issue. Now Gmail accounts should be setup just through "Internet Accounts" in the System Preferences, and the SMTP will be setup automatically. You shouldn’t need to do any of the custom SMTP setup within Mail to get a Gmail based email account working in macOS. How to remove and setup your Gmail account in Apple Mail Take a specific account offline (if you have more than one account): Choose Mailbox > Online Status > Take account Offline. Take all accounts offline: Choose Mailbox > Take All Accounts Offline. If your SMTP server is still showing offline, close and reopen Mail. In the Mail app on your Mac, do one of the following. Incoming mail should refresh at this point, but outgoing SMTP may still show up offline. (Thanks Colin!) I would suggest trying this first before the steps to delete and re-add the Gmail account below.Ĭlick the Apple menu (upper left corner of your screen) > System Preferences > Internet Accounts.Ĭlick on each of your Gmail based accounts and see if you're told to open a browser and confirm your password. Here's a great suggestion for what worked from a commenter. Open Mail app.Select Preferences.In the Accounts tab, choose the account which is Outgoing Mail Server (SMTP) labeled as Offline.Click the SMTP server and choose Edit SMTP Server List from the list.Enter the right username and password. #MAC EMAIL ACCOUNT OFFLINE UPDATE#Update March 30, 2021, How to confirm your Gmail accounts in Apple Mail Watching: Solve why is my smtp server offline in apple mail. Take a specific account offline (if you have more than one account): Choose Mailbox > Online Status > Take account. Even adding the SMTP server manually in Mail didn't help. In the Mail app on your Mac, do one of the following: Take all accounts offline: Choose Mailbox > Take All Accounts Offline. Her outgoing email account (SMTP server) for a Gmail based email account kept appearing "Offline" right after she set it up. I originally wrote this post when I helped a friend with her outgoing email in Apple Mail.
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